FAQ
Find the Answers You Need
If you need further guidance, please get in touch.
How do I look after my GYM RATZ gear?
- Wash inside out: Always turn garments over before washing to protect the print.
- Cool Wash: Wash at 30 degrees to maintain fabric integrity.
- No Bleach: Do not use bleach on any items.
- Air Dry: Do not tumble dry; high heat is the enemy of the print and fit.
- Ironing: Do NOT iron directly on the print.
Do you offer returns or exchanges?
Yes — Gym Ratz does offer returns and exchanges, but the rules depend on what you bought. The quickest way to understand the full details is to visit the Gym Ratz Return & Refund Policy page, which outlines timeframes, exclusions, restocking fees, and how to request a return.
Can Gym Ratz visit my gym?
Yes — visiting gyms is part of the Gym Ratz mission.
We love supporting local training communities and showcasing real gym culture. If you’d like us to visit your gym, just send us an email and we’ll arrange it.
📧 How to request a visit
Email us at gym_ratz@outlook.com with the following details:
• Your full name and contact information
• Gym name
• Gym address
• Preferred date of visit
• Any additional notes (events, filming permission, peak/off‑peak times)
Once we receive your message, we’ll get back to you and schedule the visit as soon as possible.
What kind of items do you sell?
At Gym Ratz, we focus on high‑quality training apparel designed for real lifters.
Our range includes:
• Hoodies – light and heavy, durable, and perfect for warm‑ups or daily use
• T‑shirts – everyday training tees and pump‑day favourites
• Shorts – comfortable, flexible, and built for movement
• Leggings – supportive, squat‑proof, and gym‑ready
We’re always expanding our collection to match the needs of the Gym Ratz community.